Collection days and times vary based on location. Please contact our office. We do ask that you place your can outside the night before your collection day and at the curb, easily obtainable for our employees to pick up.  If your can or dumpster is blocked we will not collect the trash. 

Yes! For an additional monthly fee you can receive additional trash containers.

Yes, please contact our office to order a replacement container. Additional fee will apply.

We do not pick up on days when the refuse facilities are closed including but not limited to Thanksgiving, Christmas and New Year’s. If your pick up day is on a holiday, we will pick it up on the next business day. For updates, please watch our Facebook page. In the event of inclement weather, we will do our best to keep with your regular schedule day however in the event of unsafe driving conditions we ask that you please check our Facebook for updates. If you have valet service, please note that there will be no service during inclement weather or hazardous conditions. It is the customers responsibility to make sure the driveway is clear and safe for the truck. If it is deemed unsafe for us to drive down the lane/drive, at the discretion of the driver, we will collect two weeks of garbage the following week.  

We collect all refuse generated from regular household waste. If all of your trash does not fit into your can, we will collect two bags of garbage if placed beside the can. Anything over the extra two bags outside the can will result in additional charges. At no point will we collect hazardous waste (including but not limited to paint cans), dirt, rock, sod, hot ashes, animal carcasses, batteries, medical waste, gasoline/motor oil, propane tanks, or water logged trash.

You would need to make special arrangements, please call our office to schedule an extra pick up, additional fees apply.

Yes! We would love to work with your neighborhood, contact us for a quote!

Billing is done quarterly and due on the 1st or 15th. After 7 days late, a 3% late fee will be assessed. If your bill has not been paid we will not collect your trash. There is a $2.50 service charge for all failed credit/debit card transactions.  Billing is paperless and you can pay through the email by card or you can mail a check. Returned checks will result in a $25 fee. If you would like to set up autopay, please let us know and we will send you the credit card authorization form. There is a 3% service fee for all commercial accounts paying by card, there is no fee for check payments. 

If you wish to discontinue service please notify our office in writing (by email or mail) 30 days prior to your last pick up. A retrieval fee may be assessed if you cancel during your billing cycle. If your service is discontinued for past due balances your can/dumpster may be picked up. If you decide to restart your service there will be a reconnection fee in addition to any past due balance being paid before service will begin again. If we are unable to retrieve our can/bin there will be a $125 per can fee and a $25 per 18-gallon recycling bin fee assessed.